This section was last updated on September 1 , 2023.
Welcome to Complianceworld! This Privacy Policy outlines how we collect, use, and protect your personal information. By accessing and using our website, you consent to the practices described in this policy. If you do not agree with our practices, please refrain from using our platform.
1. Information We Collect:
Account Information: When you register on our website, we collect your full name and email address.
Payment Information: We collect payment details when you purchase credits on our platform. However, we do not store credit card information; all payment transactions are securely processed through third-party payment gateways.
User-Generated Content: We collect your questions to Chatbot.
Usage Information: We collect data on how you interact with our website, including IP addresses, browser types, access times, and pages viewed.
Please note that according to GDPR, data controllers and processors are obliged to return or delete all personal data after the end of services, or on expiry of a contract or agreement.
Risewelers Limited is the only data controller and processor on this website.
2. How We Use Your Information:
·To provide our services, including generating AI answers based on your requirements.
·To process transactions and manage your account.
·To communicate with you about your account, services, and updates.
·To improve and enhance our website and services.
·To analyze user behavior and trends to optimize user experience.
3. Data Security:
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All payment transactions are encrypted and securely processed through trusted third-party payment processors.
4. Sharing of Information:
We do not sell, rent, or trade your personal information to third parties.
We may share your information with trusted service providers who assist us in delivering our services (e.g., payment processors, hosting providers).
Also, we may disclose your information when required by law, regulation, or legal process.
5. Cookies and Tracking:
We use cookies and similar technologies to enhance user experience, gather usage information, and personalize content.
You can adjust your browser settings to disable cookies, but please note that some features of our website may not function properly.
5.1. How to manage cookies in your browser:
·Chrome: https://support.google.com/chrome/answer/95647
·Opera: https://help.opera.com/en/latest/security-and-privacy/
·Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
·Internet Explorer: https://support.microsoft.com/en-gb/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
6. Your Choices:
You have the right to request access to your personal data, modification, deletion or blocking as well as the right to withdraw your consent to the processing of personal data provided to the Company at any time.
You can review, update, or delete your account information at any time by accessing your account settings. You can unsubscribe from our marketing communications at any time by following the instructions provided in the emails.
7. Children's Privacy:
Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child, please contact us to remove the information.
8. Changes to Privacy Policy:
We reserve the right to modify or update this Privacy Policy at any time. Changes will be reflected on this page, and we encourage you to review this policy periodically.
9. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@complianceworld.ai
You may also use this address to report any concerns about our compliance with this Privacy Policy. We will acknowledge receipt of your email within 14 days and take reasonable steps to resolve your issue within one month of receiving the relevant email. In the event that the issue appears to be complex or we are dealing with multiple issues at any given time, we will notify you that it will take more than a month to resolve your issue and that we will make every effort to resolve it within three months from the date of your first communication about it.
By using our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.